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Read: We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint Why is my HP scanner not working? Restart your computer and we now expect things to be working in proper order, or at least, we hope. Change the Startup to Automatic, and from there, click on Start > Apply > OK.Select the General tab, and from there, you will want to navigate directly to Startup.Double-click on Windows Image Acquisition to open its Properties window.From the Names category, scroll down until you come across Windows Image Acquisition (WIA).From within the box, then, please type services.msc, then hit the Enter key.To do this, begin by pressing the Windows key + R to fire up the Run dialog box.In some cases, the reason behind the issues with your HP scanner has much to do with Windows Image Acquisition being disabled. 5] Check if Windows Image Acquisition is running ![]() Once installed, restart your computer then check again to see if the scanner is working according to your requirements. Hp print and scan doctor for windows 10 problems install#Navigate to the official HP support page to download and install the correct software designed for your HP printer.Restart your Windows operating system promptly.Right-click on the official HP printer software via Programs and Features, then hit Uninstall.From within the box, please type appwiz.cpl, then hit the OK button or the Enter key to open Programs and Features.Open the Run dialog box by right-clicking on the Start menu button, then select Run.Your best bet at this point is to simply reinstall the software in hopes things will return to normal. OK, so chances are the HP printer software is not working properly, hence the scanning issues many users are facing. 4] Reinstall the official HP printer software After the troubleshooting is complete, the software will let the user know if any problems have been fixed.From there, click on Fix Scanning to move on to the next step. After installing it to your computer, you must now go through the setup process by selecting your printer. ![]()
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